AUP

ACCEPTABLE USE

Please read our AUP

This policy is subject to change and it is your responsibility to check the policy regularly for updates. This policy together with the SERVERGALACTIC General Terms & Conditions of Service and any Specific Terms and Conditions of Service form the Agreement between the Customer (“You”) and SERVERGALACTIC  Ltd. (“SERVERGALACTIC”/”Us”) (“the Agreement”).

  1. General

SERVERGALACTIC reserves the right to suspend or cancel a customer’s access to any or all Services provided by SERVERGALACTIC, where SERVERGALACTIC decides that the account has been inappropriately used. SERVERGALACTIC reserves the right to refuse Services and/or access to its servers to anyone.

  1. Customer obligations

2.1 You will keep full security copies of your computer programs data base and computer records on a daily basis or more frequently if required by best computing practice;

 

2.2 You will obtain the consent of individuals whose personal data are to be held on the register of the Naming Organisation (i.e. Nominet for .uk and  SERVERGALACTIC Ltd. as ICANN accredited Registrar (http://www.icann.org) for .com, .net, .org, .info, .biz and .name domains or such other Naming Organisation as SERVERGALACTIC may specify to You from time to time) and promptly notify Us of any changes to your registered details including (but not limited to):- (a) Your name and address; (b) name, postal address, e-mail address, telephone and fax number of the technical contact and administrative contact for your domain name(s) and to provide such information within 15 days of a request for such information from Us.

 

2.3 In order to maintain the data-transfer volume restrictions, You agree to check all email accounts in regular intervals and download the emails stored therein. You understand that SERVERGALACTIC may, should the capacity of your email boxes be exceeded at any time, return all subsequently received emails to the senders without notice to You.

 

2.4 Email accounts that have not been used for a period exceeding two (2) months (i.e., where You have not accessed your account and You have not downloaded emails) are subject to suspension by SERVERGALACTIC. Upon such suspension, SERVERGALACTIC will send a notification to your primary contact email address, announcing the suspension of the account. Failure to respond to such notice with a request for reinstatement of the account may, at Our sole discretion, lead to the termination of the subject account and the email box may be deleted from Our servers. In such cases, SERVERGALACTIC takes no responsibility for the loss of any data and/or emails still located in such account and You have no recourse against SERVERGALACTIC for any damages resulting from the loss of such data.

 

2.5 You will keep confidential all passwords received from SERVERGALACTIC for the purpose of the Services and notify Us immediately upon becoming aware that a password has become known to an unauthorised third party.

  1. Use of the Services

3.1 You will only make use of the Services for a legitimate and lawful purpose.

3.2 You will complete your own tests for computer viruses in accordance with best computing practice prior to each and every operational use of the Services.

 

3.3 You will ensure that your website complies at all times with all relevant laws and obligations in any territory in which You are situated or in which your website may be accessed or made available. You must also obtain any relevant consents and approvals for the installation and use of any third party equipment or software. SERVERGALACTIC will have no liability under this Agreement for your failure to comply with any such relevant laws or obligations or do not obtain such consents or approvals.

 

3.4 You shall at all times use Web Site Space exclusively as a conventional Web Site. You shall not use the Web Site Space or Your Services in any way which may result in an excessive load on the SERVERGALACTIC Equipment, including but not limited to installing or running web proxies, using your allotted space as online backup or storage, or mirroring mass downloads

 

3.5 We reserve the right to refuse to provide any and all Services or access to our servers at any time at our discretion.

 

3.6 We do not allow any content to be stored on our servers which contravenes this Policy. We reserve the right to remove such content, suspend and/or cancel the Services immediately if we consider that such content breaches this Policy.

 

3.7 You accept that your use of a web hosting package with unlimited web space shall be subject to the terms of this Policy and You warrant that You will comply with this policy.

 

3.8 Quotas and Limits.

 

  • For a package with 50 gigabytes of web space, the customer can initially have 20 gigabytes of web. From a usage of at least 75% of the available web space, this will be increased automatically and free of charge in steps of 10 gigabytes until the use is below 75% again.
    For a web hosting package with 100 gigabytes of web space, the customer can initially have 50 gigabytes of web space. From a usage of at least 75% of the available web space, this will be increased automatically and free of charge in steps of 20 gigabytes until the use is below 75% again.
    In the case of a web hosting package with 250 or 500 gigabytes of web space, the customer can initially have 100 gigabytes of web space. If at least 75% of the available web space is used, it will be increased automatically and free of charge in steps of 50 gigabytes until the use is below 75% again.
    The available web space capacity will be checked once daily and any customer requires an increase, this will only take effect once per day.
    SERVERGALACTIC reserves the right to move customers to servers which are more suited for that customer’s usage, in SERVERGALACTIC sole discretion, and the customer agrees and understands that during any such move some or all of the  SERVERGALACTIC Ltd.rvices may be unavailable or inaccessible.
  • Packages with unlimited mail space are initially configured with 50 GB of available mail space per mailbox. In the event that the customer’s usage approaches the limits of the available mail space, SERVERGALACTIC will increase the mail space configuration in increments of 5 gigabyte at no further cost to the customer, but no more than once per day. To get your mail space increased please contact the SERVERGALACTIC Technical Support.
  • SERVERGALACTIC  Ltd. have specific quotas for the use of its hosting Services. All web hosting and WordPress hosting plans, including the unlimited products, are subject to a limit of no more than 262,144 inodes per account for Linux hosting accounts or 500,000 files and folders per account for Windows hosting accounts. It is your responsibility to ensure your account remains below this limit, and you can log into your control panel at any time to check how much you are using. The hosting quota is a combination of all files stored on your web space.
     

3.9 We shall notify You if we become aware of any alleged breach by You of this Policy.

 

3.10 We reserve the right to move your data to a different server without prior notice to You or any third parties.

 

3.11 Should Your use of the Services result in an overly high load on Our systems, then we may suspend Your account at our sole discretion until the cause of any such overload (legitimate or otherwise) is determined.

 

3.12 You shall indemnify Us against all damages, losses and expenses arising as a result of any action or claim relating to any breach of this Agreement by You.

 

3.13 In the event that we remove your data or content and/or suspend all or any Services and later reinstate such content and/or resumes the Services, SERVERGALACTIC shall not be liable for any damages, losses or expenses arising from such action.  You shall indemnify Us against all damages, losses and expenses arising as a result of any action or claim relating to any breach of this Agreement by You.

  1. Unacceptable Use of the Services

4.1 You will not send, transmit, make available, copy, retransmit, broadcast or publish (whether directly or indirectly) in whatever form any data, information or contractual rights, material or statement which infringes the Intellectual Property Rights or contractual or statutory rights of any person or legal entity or the laws or statutory regulations relating to defamation, contempt, blasphemy, infringement of privacy or personal data rights and any equivalent or related laws in any territory in which they are or may be accessed or made available;

4.2 You will not make use of the Services to send or cause to be sent or forwarded electronic mail without the express or assumed agreement of the respective recipient. This shall include but not be limited to not sending large numbers of electronic mails with the same content which is commonly referred to as “spamming”;

4.3 Use of the IMAP account as a “virtual drive”, i.e., to store files as attachments or in any other manner, is strictly prohibited. IMAP accounts may be used for no purpose other than in the context of normal email traffic;

4.4 You will not use the Services to obtain or offer or permit to be offered for profit or otherwise any material, images, displays or services which are offensive, illegal or immoral or which are in breach of any legal obligation;

4.5 You will not use the Services to obtain or offer or permit to be offered for profit or otherwise any material, images, displays or services which contain any adult material. Adult material includes all pornography; or otherwise lewd or obscene content. The designation of ‘adult material’ is left entirely to the discretion of Us.

4.6 You will not arrange your home page(s) in a way that leads to a risk of or causes an excessive load on the server provided by Us in connection with the Services;

4.7 You understand that if You exceed the relevant data transfer volume applicable to specified Services you will be liable to pay additional charges as may vary from time to time for the data transfer volume exceeding the agreed level in the specified Service;

4.8 You will not use the Services in a manner which infringes any third party’s copyright or other intellectual property rights;

4.9 You must ensure that any use of  SERVERGALACTIC Ltd. services by You or any other authorised account user, are not knowingly or negligently used for i.e. creating, transmitting, exceeding the quota limit, publishing or uploading any electronic material (including, without limit, files that contain viruses, corrupted files, Trojans or any other similar software or program) which is known or likely to cause, interrupt, damage, destroy or limit the functionality of SERVERGALACTIC Internet’s services or any other Internet user or person; and

4.10 You must ensure that any end-user submitted content such as forum posts or chat room entries meet with the standards defined within this Policy.

 

4.11 The use of all Shutterstock Content is subject to the terms of this Agreement, and you may not use the Shutterstock Content: (i) together with defamatory, pornographic, or unlawful content; (ii) in such a manner that it infringes upon any third party’s trademark, copyright, or other intellectual property rights, whether alone or in combination with your content or data; (iii) in a way that depicts any person appearing in the Shutterstock Content to advertise adult entertainment clubs, escort services, or similar venues or services, or engaging in unlawful or criminal activities; (iv) as a trademark, service mark, logo, or other indication of origin, or as part thereof, or to otherwise endorse or imply the endorsement of any goods and/or services. You may not use the Licensed Content separate and apart from website creation, hosting, online marketing, or related services provided to you via the SERVERGALACTIC systems or network or using the SERVERGALACTIC services.

  1. The Software

5.1 The SERVERGALACTIC Online Software (“Software”) is provided for online use as part of the Services, and the use of the Software may be subject to fees as outlined in the current fee schedule for the specified Services;

 

5.2 The Software is hosted software which runs directly on  SERVERGALACTIC Ltd. servers, and You agree that you will not download, install, store, make copies of or sub-licence the Software. You further agree that You shall not in any way translate, decompile, reverse engineer, disassemble, modify, reproduce, rent, lease, lend, licence, distribute, market or otherwise dispose of any portion of the Software or any copies thereof and shall not assist any third party in doing so; and

 

5.3 You understand and accept that the Software is designed to be used through SERVERGALACTIC user interface and, as such, may be utilised by any authorised user from any computer or workstation. This licence is automatically revoked upon termination of this Agreement. SERVERGALACTIC reserves the right to modify or discontinue the Software at any time without notice.

  1. Enforcement

6.1 SERVERGALACTIC will determine, at our own discretion, whether there has been a breach of this acceptable use policy through your use of Our Services. When a breach of this policy has occurred, we may take any such action as deemed appropriate in accordance with section 1.1 of this Acceptable Use Policy;

 

6.2 Failure to comply with this Acceptable Use Policy constitutes a material breach of the Agreement upon which you are permitted to use Our Services, and may result in our taking all or any of the following actions:
 

6.2.1 immediate, temporary or permanent withdrawal of your right to use Our Services;

 

6.2.2 immediate, temporary or permanent removal or archiving of any content in breach of this Acceptable Use Policy uploaded to Our servers;

 

6.2.3 issue of a warning to You;

 

6.2.4 issue of legal proceedings against You for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

 

6.2.5 further legal action against You; or

 

6.2.6 disclosure of such information to law enforcement authorities as SERVERGALACTIC considers to be reasonably necessary; and

 

6.3 SERVERGALACTIC exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

  1. General

SERVERGALACTIC have a Police Liaison function and we are committed to assisting, and cooperating with, all law enforcement and government agencies in helping to reduce Internet Crime.

  1. Contact Information

SERVERGALACTIC are happy to answer any questions You may have regarding your  SERVERGALACTIC Ltd. services. Please note that any discussions with Us are treated in strictest confidence, so we may need to ask You security questions to confirm that we are speaking to the right person.

  1. Privacy policy

Your right to privacy is very important to Us. SERVERGALACTIC recognise that when You choose to provide SERVERGALACTIC with information about yourself, You trust that we will act in a responsible manner. SERVERGALACTIC believe this information should only be used to help Us provide You with a better Service. That’s why we have put a policy in place to protect your personal information which you can read by clicking on the link below.

 

http://www.ServerGalactic.co.uk/TcPrivacyPolicy 

Please note: by signing up for any of our Services You agree to be bound by all SERVERGALACTIC terms and conditions which form the Agreement between You and Us.